Does a bear shit in the woods? Yes, this is very much, a legitimate website.
Should I completely ruin people's days?
I don't see why not.
Is this completely anonymous?
Absolutely. There is nothing linking our packages back to the sender. We do not include a packing slip, and the return address is one of our many P.O. boxes across the country. If you'd like the recipient to know the package is from you, then say so in the note.
I'm paranoid. So it's 100% anonymous?
Can I attach a note to my order?
We allow for custom notes to be attached to all orders unless it is an envelope. Notes containing hate, harassment, threats, accusations, or foul language will not be tolerated.
Is the note visible before the package is opened?
No. The recipient cannot read the note until the package is opened and the mess has been made!
Is the poop real?
The poop is artificial, however, it is wet, chunky, and sprayed with condensed hobo farts, so it may as well be real.
How can I change my shipping address?
Go to the Order Lookup page and enter your order number and email address. If your order has not been shipped yet, you can update your shipping address there.
How can I change my billing address?
As long as the shipping address is correct, that is all that matters. The billing address is soley used for credit card verification purposes and if your order went through, all is good!
How can I cancel my order?
Go to the Order Lookup page and enter your order number and email address. If your order has not been shipped yet, you can cancel your order for a full refund.
Can I return an item?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
How long do you take to ship?
Items are shipped within 2 business days. FedEx Express Saver shipping arrives within 3 business days from shipping. USPS shipping arrives whenever USPS feels like delivering it. (normally a week, but sometimes they suck)
Will I receive a tracking code?
All orders, besides our envelopes, are shipped with tracking information. Our envelopes are sent First Class with a stamp and are not trackable, however, they usually arrive within 3-10 business days from shipping.
Do you ship internationally?
Yes, we do.
My tracking status hasn't updated in days or the expected delivery date has past.
USPS does not often scan the shipment along the way. They also oftenly get the expected delivery date wrong. Your order is still in transit and will be delivered soon. :)